Hotel Regina Kawaguchiko

Wonderful oversized rooms with 2 twin sized, in reality they were standard sized, beds. Larger balcony with an unobstructed view off Mt Fuji. Breakfast was the same everyday with buffet style Japanese standard fare. The onsens were all included with bathing materials including shampoo, conditioner, shower gel and hair dryers. The small store in the main lobby stocked cookies, candies, trinkets and ramen. Restaurants are within 15 minutes of the hotel. The hotel does have a Japanese style restaurant with a fixed menu for 7700 yen per person. We walked to a pancake place about 10 minutes away. It was fantastic. There's a shopping center across the street and a grocery store although we didn't go. The hotel provided a shuttle to and from the main train station every hour on the hour beginning at 9 and ending at 4. At the train station you can purchase tickets for the buses to Mt Fuji 5th station, the Ropeway and other tourist attractions. Most staff do not speak English so translator is essential. The staff is friendly but doesn't offer to help even when they observe guests needing it. Example, elder couple struggling with luggage. Other hotels we stayed in throughout Japan water over the top in being helpful, making suggestions for places to eat or shop.

Overall a nice hotel and pleasant staff. Vending machines on multiple floors and small hotel shop in the entry hall, allowing access to drinks etc. the whole day. Available, free bus shuttle starting from 8 am from the hotel entrance to Kawaguchiko Station with 30 min frequency.

The Regina Kawaguchiko is the best property located around the beautiful mountain forests and away from the hustle bustle . The view from the balcony was fabulous. You can see the beautiful Mount Fuji from the comfort of your room. Being a photographer made it thrilling as I could get beautiful day and night shots of Fujisan. The hotel offers free trips to the main town Kawaguchiko regularly. This made my stay comfortable as I could get to the main town and the other sightseeing locations without much hassle. The breakfast was decent and sumptuous. I recommend trying the Onsen. The hotel has the best Onsen facility of natural spring water and the temperature is maintained at 42C. After a whole day of walking a dip in Onsen is very refreshing.

They gave me a free upgrade to a huge western-Japanese room with a brand new bathroom, which was amazing. All the staff were awesome. View of fuji was unbelieveable, worth every penny. Didn't have a chance to eat the breakfast/kaiseki, closest convenience store is like 5-10 minutes walk. There are a few restaurants in the area, most close early though, and nothing is spectacular. 25 minute walk from kawaguchiko station if you miss the shuttle, not bad. Mall nearby has a grocery store and misc shopping, feels like it's from the 70s or something.

Much appreciated that I got upgraded to a bigger room. The room is spacious. Breakfast are good with a lot of choices. Hot Spring is so comfortable. I chose the Mt Fuji view room that I can see Mt Fuji the first thing in the morning. Because I am staying there for Marathon, it would be good if the hotel can be more considerate to provide exact earlier shuttle bus service (like depart at 7:30 instead of regular schedule at 8:00) for the runners to Kawaguchiko station. It would be also an encouragement and support to overseas runners if hotel provides this exact service just for this special day.